Privacy Policy
This Privacy Policy explains how Muatabarea collects, uses, stores, and protects information when you use our mobile application and related services.
Information We Collect
We may collect the following information when you use Muatabarea:
- Account information, such as your name, email address, phone number, and authentication details.
- Profile and contact information that you choose to provide.
- Order, donation, delivery, product, payment, and transaction details.
- Location or delivery address information when needed to complete an order or donation request.
- Device, app usage, notification token, and diagnostic information used to operate and improve the app.
How We Use Information
We use collected information to:
- Create, manage, and secure your account.
- Process orders, donations, custom requests, payments, deliveries, refunds, and support requests.
- Send service notifications, order updates, account messages, and important app notices.
- Prevent fraud, abuse, unauthorized access, and technical issues.
- Improve app performance, reliability, features, and user experience.
- Comply with legal, accounting, tax, regulatory, and safety obligations.
Payments
Payment-related information may be processed by payment providers, banks, or transfer services. We do not intentionally store full card numbers or sensitive payment credentials unless required by an authorized payment processor or applicable law.
Sharing Information
We do not sell your personal information. We may share necessary information with service providers, delivery partners, payment processors, Firebase/Google services, hosting providers, analytics or notification providers, and legal authorities where required to operate the service or comply with law.
Firebase And Third-Party Services
Muatabarea may use Firebase and Google services for authentication, database storage, cloud messaging, analytics, crash reporting, maps, and app infrastructure. These services may collect device and usage data according to their own privacy practices.
Data Retention
We retain personal information only as long as needed for the purposes described in this policy, including account operation, order history, support, legal compliance, accounting, dispute resolution, and fraud prevention.
Account Deletion
You may request account deletion by emailing bakhshmuatabarea@gmail.com with the subject line Delete My Account. For more details, please visit our Delete Account page.
Your Choices And Rights
Depending on your location, you may have rights to access, correct, update, delete, restrict, or object to certain processing of your personal information. To make a privacy request, contact us using the email below.
Security
We use reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Muatabarea is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can take appropriate action.
Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new "Last updated" date.
Contact Us
If you have questions or requests about this Privacy Policy, contact us at bakhshmuatabarea@gmail.com.